We are sorry to hear that you are cancelling your service. Cancelling or Transferring most services are free of charge however to administer some changes we need to charge a fee.
TRANSFER OF DOMAIN SERVICES
Releasing or transferring a domain needs to be performed correctly to aleviate potential registration issues at a later date, this involves a certain amount of administration work. The amount of work required varies between domain types (.com, .co.uk etc) To cover the cost of preparing and administering the transfer of a domain we need to charge a small admin fee.
DOMAIN TRANSFER FEES
- .co.uk domains: £25
- .com and other domains: £35
When a domain is transferred (change of IPS Tag) to another provider your current website and email servers are automatically switched over as part of the process. If you have email stored on the server you should download these to your local PC before the transfer is invoked otherwise these will be lost.
TRANSFER OF WEBSITE
If you need us to assist in transfering your website to another provider then this will require extra work outside of your support agreement. please ask us for a quote to provide this service.
Please note Your WebHunter designed website may contain sotware that is supplied under a licensing agreement which ensures that you receive regular software updates and also to improve functionality, increase security and to enable you to receive support on the specific software.
To minimise the cost of providing this we often purchase business wide licences so that we can share the cost across our user base.
Please note: These licenses are not transferable.
If this is the case we will inform you of the affected software as we will need to cancel or downgrade the licenses before transfering your website. You can then make your own arrangements should you choose to do so.
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